Terms of Service

These Terms of Service (“Terms”) govern your use of jubily.org (the “Service”), operated by Jubily Global LLC, a Texas limited liability company (“Jubily,” “we,” “us”). By using the Service you agree to these Terms.

1. Eligibility

You must be at least 18 years oldto create an account, donate, or apply on behalf of a charity. Jubily is not directed at children, and we do not knowingly collect personal information from anyone under 13 (in compliance with the Children’s Online Privacy Protection Act). If you believe a child has used the Service, contact us and we will delete the relevant data.

The Service is currently designed for users in the United States. Donations from outside the U.S. may be subject to local laws we don’t control, and Jubily may not be available in every jurisdiction. By using the Service, you represent that you are not located in, or a citizen or resident of, any country subject to comprehensive U.S. economic sanctions (currently including Cuba, Iran, North Korea, Syria, and the Crimea, Donetsk, and Luhansk regions of Ukraine), and you are not on any U.S. government restricted-party list.

2. What Jubily is (and isn’t)

Jubily is a platform that lets donors discover and donate to verified 501(c)(3) charities. Donations under $10,000route directly to each charity’s own Stripe Connect account at the time of payment, and Jubily does not hold those funds. Donations of $10,000 or moreare briefly held on Jubily’s Stripe platform balance for up to 7 days for fraud review and are then transferred to the charity (or, in the rare cases where fraud is suspected, refunded to the donor) at Jubily’s discretion. In all cases, the recipient charity is the legal recipient of every completed donation and is responsible for issuing tax-deductible receipts.

Jubily is not a 501(c)(3), not a charitable fund, and not a registered investment, broker-dealer, or financial advisor. We do not provide tax, legal, or financial advice.

3. No tax, legal, or financial advice

Jubily does not provide tax, legal, accounting, or financial advice. Information on the Service about charity status, deductibility, or donation impact is provided for general informational purposes only and is not a substitute for professional advice.

While we verify each charity’s 501(c)(3) status against IRS records at the time of approval, we do not guarantee the deductibility of any specific donation. A charity’s tax-exempt status can change, be revoked, or be subject to state-specific limitations. The deductibility of any contribution depends on your individual tax situation. Consult a qualified tax professional before claiming any donation made through Jubily as a tax deduction. The recipient charity — not Jubily — is responsible for issuing valid tax-deductible receipts.

4. Donations are final (with one narrow exception)

Donations under $10,000 are non-refundable through Jubily once Stripe has cleared the payment and routed the funds to the recipient charity. Refund requests for these donations must be made directly to that charity. We have no ability to reverse a transfer once it has cleared.

Donations of $10,000 or moreare held on Jubily’s Stripe platform balance for up to 7 days before transferring to the charity (see Section 2). During that hold window, Jubily may, at its sole discretion, reverse the donation and refund the donor if we have a reasonable basis to suspect fraud, an unauthorized payment, identity mismatch, or other risk. Once the hold expires and the funds have been transferred to the charity, the standard non-refundable rule above applies and any further refund must be requested from the charity directly.

If a donation fails or is disputed by your card issuer or bank, the dispute is handled through Stripe’s standard chargeback process. Jubily will cooperate with valid chargeback claims and may, at its discretion, also recover the platform fee from the charity’s account.

4b. Recurring and subscription gifts

Setting up a recurring gift.You can set up monthly or annual recurring donations to any approved charity from that charity’s profile page. Recurring gifts require a Jubily account so we can manage your subscription over time. At checkout, you may choose either an indefinite commitment (renews until you cancel) or a fixed-duration pledge(e.g. “$50/month for 12 months,” “$1,000/year for 5 years”), in which case the subscription auto-cancels after the final billing period.

Cancellation. You can cancel any active recurring gift at any time from Settings → My giving. Cancellation takes effect at the end of the current billing period (the most recent payment is not refunded, since it has already been routed to the charity).

Failed renewals. If a renewal payment fails, Stripe will automatically retry per its standard dunning schedule. After repeated failures, the subscription is automatically cancelled and you will receive an email notification.

Charity removal or status change. If a charity you have an active recurring gift to is removed from Jubily (whether voluntarily, due to loss of 501(c)(3) status, or for cause), your subscription will be cancelled automatically at the end of the then-current billing period and you will receive an email notification. We do not transfer recurring gifts to substitute charities without your explicit re-authorization.

No refunds for past charges. The non-refundable rule in Section 4 applies equally to recurring gifts. Cancellation stops future charges; it does not refund prior cleared payments.

5. Fees

Jubily charges a 2% platform feeon each donation, in addition to standard payment processing fees charged by Stripe (2.9% + $0.30 per transaction in the US). When donors choose to “cover the fees,” their charge is increased so the recipient charity receives the full intended amount; when donors do not cover the fees, the charity receives the donation minus those fees. Current fee percentages are displayed clearly during checkout. Fees may change over time; current values always control.

6. User accounts and profiles

You’re responsible for keeping your sign-in email address secure. You agree your profile information (name, photo, bio, location, etc.) is accurate, doesn’t impersonate anyone, and isn’t illegal, defamatory, or harmful. Public profiles may appear on leaderboards and search results; you can opt out at any time in settings.

We may suspend or remove accounts that violate these Terms, engage in fraud, abuse the platform, or harm other users or charities.

7. Charity participation

Charities who apply to be listed on Jubily must be valid 501(c)(3) organizations in good standing with the IRS. By applying, the charity additionally enters into the Charity Platform Agreement, which governs the platform relationship between Jubily and the charity in more detail (authorizations, fee structure, term/termination, indemnification, and Texas governing law). In the event of any conflict between these Terms and the Charity Platform Agreement on a topic specific to charities, the Charity Platform Agreement controls.

By applying, the charity (and the individual submitting the application) represents and warrants that:

• The organization is a U.S.-based 501(c)(3) public charity in good standing with the IRS, properly registered in its state of incorporation, and not on the IRS auto-revocation list.
• The EIN provided is the organization’s actual EIN.
• The individual submitting the application has authority to bind the organization.
• The organization is registered to solicit charitable contributions in every state where such registration is required, or is otherwise legally exempt.
• The organization will use donations received through Jubily for the charitable purposes represented in its profile.
• All information submitted is accurate and complete and will be kept up to date.

Charities further agree to: (a) issue tax-deductible receipts to donors directly through their own donor systems; (b) use Stripe Connect to receive donations and comply with Stripe’s acceptable use policies and applicable banking, anti-money-laundering, and sanctions laws; and (c) cooperate with reasonable verification requests from Jubily.

Jubily may suspend, restrict, or remove any charity at its sole discretion, with or without cause and with or without notice, including (without limitation) where Jubily suspects fraud, receives complaints, becomes aware that the charity has lost tax-exempt status, or determines the charity poses risk to donors or the platform.

“Verified on Jubily” badge.Approved charities may embed the “Verified on Jubily” badge on their own website and other marketing materials by copying the embed code provided in their Jubily charity dashboard. Use of the badge is conditional on remaining in good standing on the platform. Charities agree to: (a) display the badge only as provided, without modifying the artwork, wording, or link destination; (b) link the badge back to the charity’s Jubily profile page; and (c) remove the badge from any property they control within 7 days of being removed, suspended, or voluntarily unenrolled from the platform. Jubily may revoke a charity’s right to display the badge at any time, with or without notice, and may require immediate removal as a condition of dispute resolution.

8. Acceptable use

You agree not to:

• Use Jubily for any unlawful, fraudulent, or deceptive purpose.
• Attempt to gain unauthorized access to other accounts or our infrastructure.
• Scrape, copy, or systematically extract our data without permission.
• Submit false charity applications or impersonate organizations.
• Use the Service to launder money, finance illegal activities, or evade taxes.
• Interfere with or disrupt the Service.

9. Compliance with applicable law

You agree to comply with all laws applicable to your use of the Service, including (without limitation) anti-money-laundering, anti-bribery, sanctions, consumer protection, and tax laws. You represent that you are not using the Service to launder proceeds of crime, evade taxes, finance terrorism, or otherwise violate applicable law. Jubily may report suspected violations to law enforcement, freeze associated funds, and cooperate fully with lawful investigations and subpoenas.

10. Intellectual property

The Jubily name, logo, and brand assets are owned by Jubily Global LLC. The platform code and content (excluding user-submitted content like profile bios and charity descriptions) is our intellectual property. You retain ownership of any content you submit; by submitting it, you grant us a non-exclusive, worldwide, royalty-free license to display it on the Service.

11. Copyright complaints (DMCA)

Jubily respects intellectual property rights. If you believe content on the Service infringes your copyright, send a written notice to givejubily@gmail.com that includes: (a) your physical or electronic signature; (b) identification of the copyrighted work; (c) identification of the allegedly infringing material with enough detail to locate it; (d) your contact information; (e) a statement of good-faith belief that the use is unauthorized; and (f) a statement, under penalty of perjury, that the information is accurate and you are authorized to act on behalf of the copyright owner. We will respond to valid notices in accordance with the Digital Millennium Copyright Act, including by removing or disabling access to the material. Repeat infringers may have their accounts terminated.

12. Disclaimers

The Service is provided “as is” and “as available.”We don’t guarantee the Service will always be available, error-free, or free of security vulnerabilities. We don’t guarantee any specific outcome from your donations (impact, recognition, fundraising goals).

We don’t guarantee any particular charity’s continued 501(c)(3) status, financial stewardship, or ethical conduct. We verify charities at onboarding and remove them when we become aware of issues, but the donor is ultimately responsible for their own due diligence.

To the maximum extent permitted by law, Jubily disclaims all warranties, express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranties arising out of course of dealing or usage of trade. We do not warrant that the Service will meet your requirements, will be uninterrupted, timely, secure, or error-free, or that defects will be corrected. No advice or information obtained through the Service creates any warranty not expressly stated in these Terms.

13. Limitation of liability

To the maximum extent permitted by law, Jubily, its officers, employees, and agents will not be liable for any indirect, incidental, consequential, special, or punitive damages, or for loss of profits, revenue, data, or goodwill arising from your use of the Service. Our total liability for any claim is limited to the greater of $100 or the total fees you paid Jubily in the 12 months preceding the claim.

14. Indemnification

You agree to defend, indemnify, and hold harmless Jubily, its affiliates, and their respective officers, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, debts, and expenses (including reasonable attorneys’ fees) arising from or relating to: (a) your use of and access to the Service; (b) your violation of any term of these Terms; (c) your violation of any third-party right, including without limitation any copyright, property, or privacy right; (d) any claim that your content caused damage to a third party; (e) for charities, any misrepresentation regarding your tax-exempt status, EIN, banking information, or use of donated funds; and (f) for donors, any fraudulent or unauthorized payment activity (including chargebacks that lack a good-faith basis).

15. Termination

You can stop using the Service and delete your account at any time in settings. We can suspend or terminate accounts that violate these Terms or that we determine, in our sole discretion, pose risk to the platform or other users.

16. Force majeure

Jubily will not be liable for any failure or delay in performance caused by circumstances beyond our reasonable control, including (without limitation) acts of God, natural disasters, war, terrorism, civil unrest, government actions, labor disputes, utility failures, internet or telecommunications failures, denial-of-service attacks, third-party service provider outages (including Stripe, hosting, or email infrastructure providers), pandemics, or changes in applicable law.

17. Governing law and dispute resolution

Governing law. These Terms are governed by the laws of the State of Texas, without regard to conflict-of-law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply.

Informal resolution first. Before filing any claim, you agree to first try to resolve the dispute informally by contacting givejubily@gmail.com and giving us at least 30 days to respond.

Binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms or the Service that is not resolved informally will be resolved by binding individual arbitrationadministered by the American Arbitration Association (“AAA”) under its Consumer Arbitration Rules. The arbitration will be conducted in Harris County, Texas, in English, by a single arbitrator. The arbitrator may award the same damages and relief as a court but must follow these Terms. Judgment on the award may be entered in any court of competent jurisdiction.

Class action and jury trial waiver. You and Jubily each waive the right to trial by jury and the right to participate in any class action, class arbitration, representative action, or consolidated proceeding. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of representative or class proceeding. If this class action waiver is found unenforceable, the entire arbitration provision will be null and void, and the dispute will proceed in court (still subject to the governing-law and venue rules above).

Exceptions. Either party may bring an individual action in small-claims court, or seek injunctive or equitable relief in court to protect intellectual property rights, without first attempting arbitration.

Opt-out. You may opt out of this arbitration agreement by emailing givejubily@gmail.com within 30 days of first accepting these Terms, with the subject line “Arbitration Opt-Out.” If you opt out, all other terms continue to apply.

18. Severability and entire agreement

If any provision of these Terms is found unenforceable, the remaining provisions will remain in full force and effect, and the unenforceable provision will be replaced with an enforceable provision that most closely matches the intent of the original. These Terms, together with the Privacy Policy, constitute the entire agreement between you and Jubily regarding the Service and supersede all prior or contemporaneous agreements. No waiver of any provision will be deemed a further or continuing waiver. You may not assign these Terms without Jubily’s prior written consent; Jubily may assign these Terms in connection with a merger, acquisition, or sale of assets.

19. Electronic communications and signatures

By using the Service, you consent to receive communications from Jubily electronically — including by email, in-app message, or by posting notices on the Service — and you agree that all agreements, notices, disclosures, and other communications provided to you electronically satisfy any legal requirement that they be in writing. You agree your electronic acceptance of these Terms (such as by clicking “I agree,” creating an account, or making a donation) has the same legal effect as a handwritten signature.

20. Changes

We may update these Terms from time to time. Material changes will be communicated by email or in-app notice. Your continued use after changes take effect constitutes acceptance.

21. Contact

Questions about these Terms? Email givejubily@gmail.com.

By creating an account, donating, or applying as a charity, you acknowledge that you have read and agree to these Terms and our Privacy Policy.